14 Best Medical Alert Systems & Life Alert Devices for Seniors
(Ad) Medical alert systems, also referred to as elderly alert devices, are essential for seniors living alone. A medical alert system can offer independence to seniors while also providing peace-of-mind for loved ones and caregivers.
The best medical alert systems offer a variety of useful features for elderly adults including GPS location tracking, optional fall detection, medication reminders, activity tracking, wearable help buttons, and 24/7 emergency monitoring.
We’ve reviewed the best medical alert systems on the market to see which products offer the most protection and the best value. We evaluated each of the medical alert systems below on a variety of factors including features, battery life, signal range, equipment fees, and reviews.
The 14 Best Medical Alert Systems for Seniors
- Medical Guardian (Best medical alert system overall)
- MobileHelp (Best value)
- Bay Alarm Medical
- LifeFone
- Medical Care Alert
- Aloe Care Health
- QMedic
- GetSafe
- Philips Lifeline
- Lifestation
- Lively
- GreatCall
- Alert1
- ADT
Review of the Top Life Alert Devices for the Elderly
#1. Medical Guardian: Best Medical Alert System Overall
Medical Alert is our top pick for the best medical alert system of 2022. Medical Guardian features the longest battery life, the furthest signal range, and no contracts. Medical Guardian is a premier medical alert company offering a range of medical alert devices to help seniors feel safe living independently.
Medical Guardian CEO Geoff Gross founded the company after his grandmother experienced a few falls at home. He initially launched the company out of his apartment in 2005. Since then, Medical Guardian has grown to become one of the top-rated medical alert systems in the industry.
Device Options
This company sells several medical alert products, including both mobile medical alert systems and in-home systems. The company's on-the-go systems include the Mini Guardian, Mobile 2.0, and Active Guardian. Each of these wearable devices allows you to contact assistance from anywhere and features a long-lasting battery life. However, they each have slightly different features to suit your needs and budget.
Meanwhile, Medical Guardian offers two in-home medical alert systems: the Classic Guardian and the Home 2.0. The Classic Guardian connects to a landline and has a 1,300-foot range of protection. In contrast, the Home 2.0 uses LTE and WiFi to connect you to the monitoring center, making it ideal if you do not already have a landline system.
Unique Features
Medical Guardian devices have the longest battery life of any device in the medical alert industry. The company's most advanced systems can last for up to 168 hours on a single charge, ensuring that your device will be fully functioning when you need it.
The company's in-home devices also have the farthest signal range among home medical alert systems. Once you install your system in your home, you can use your mobile devices within 1,300 feet of the base unit, giving you more freedom to move about your property.
Medical Guardian systems have no contracts, hidden fees, or activation fees. You also do not have to pay for equipment fees separately—the company consolidates all of your costs into your subscription.
If desired, you can also add automatic fall detection to your subscription for a small additional fee. This technology can instantly detect when you have fallen and automatically send an alert to the emergency response team.
Additionally, purchasing a Medical Guardian subscription gives you access to the new MyGuardian customer care portal. Through this portal, which is available as a desktop website and a mobile app, your family members can stay updated about your health and well-being. You can also manage your payments and system status through this platform.
Monitoring Center
Medical Guardian connects its devices to a professional monitoring center employed with trained, certified emergency operators. The company's monitoring center has received the following certifications:
- TMA Five-Diamond
- ESA Security
- FM-Approved
- UL-Listed
You can feel confident that you will receive timely, professional assistance if you ever need to call for help through your Medical Guardian.
Overall, Medical Guardian is a highly reputable, trustworthy medical alert company with a range of devices and additional features to give you the assistance you need in a medical emergency.
- Several different medical alert options available
- Excellent reputation and great reviews
- In-home range of 1,300 feet
- Optional fall detection available
- Free ground shipping
- Free lockbox
- No contracts or hidden fees
- Reasonable monthly costs
Click Here to Learn More About Medical Guardian
#2. MobileHelp: Highly Rated Medical Alert With No Long-Term Contracts
MobileHelp is another reputable company offering several medical alert systems with advanced features and user-friendly functionality.
MobileHelp first launched in 2008 out of Boca Raton, Florida. Today, the company provides emergency monitoring in all 50 states. MobileHelp is best known for creating the first fully integrated medical alert system with GPS technology, allowing people to connect to emergency monitoring from anywhere.
Device Options
MobileHelp offers three types of medical alert devices: in-home devices, on-the-go devices, and duo devices.
The company's in-home systems include the MobileHelp Classic, MobileHelp Wired Home, and MobileHelp Touch Classic. These devices allow you to call for help within your home by pressing a button on a base station or wearable device. They each include varying features and technologies, with the Classic being the most basic and the Touch Classic being the most advanced.
Next, the company's on-the-go devices include the MobileHelp Solo and the MobileHelp Micro. The Solo consists of a mobile unit that you can use to contact emergency services from anywhere. Meanwhile, the Micro features a small, lightweight device with a sleek and modern design.
MobileHelps's Duo devices combine the features of in-home and mobile systems. The MobileHelp Duo and the MobileHelp Touch Duo each include an in-home base unit and a mobile device that you can take anywhere. In contrast, the Mobile Duo includes two GPS mobile devices for the price of one.
Unique Features
MobileHelp requires no long-term contracts, meaning you can end your services at any time without facing any penalties. You also do not have to worry about paying any hidden fees during your membership.
The company also includes a free lockbox with every order. You can install this lockbox near your front entrance and place a key to your house within the secured box. When you call for help through MobileHelp, your operator can tell emergency services your lockbox code, allowing them to use the key to enter your home.
The advanced MobileHelp Touch system includes several high-tech features to assist you within your home. For example, you can set in-home medication reminders through the tablet device to assist with your health management. You can also play cognitive games, such as Sudoku, on the in-home tablet.
Monitoring Center
MobileHelp partners with Rapid Response, a best-in-class emergency response company, to give its customers fast assistance during an emergency. Rapid response has worked with medical alert system companies and home security companies for more than 25 years.
Additionally, each of the company's central station specialists must receive special training through a six-week intensive course before they can begin servicing customers.
Overall, MobileHelp offers some of the most reliable medical alert systems in the industry and partners with an exceptional monitoring company to give you peace of mind.
- Highly rated by many medical alert system users
- Automatic fall detection
- Great value compared to most medical alert systems
- Monthly fee starting at just $20 per month
- One of the most affordable medical alert systems on the market
- Choose between a mobile system or on-the-go system
- 30-day trial period
- No long term contracts or hidden fees
- A+ rating at the Better Business Bureau
- Free shipping on select orders
Click Here to Learn More About MobileHelp
#3. Bay Alarm Medical: Top Recommended Life Alert with Fall Detection
Bay Alarm Medical is one of the leading medical alert systems in the industry. Bay Alarm Medical uses advanced medical alert technology and is backed by one of the country's most reliable 24/7 medical alarm emergency call centers.
Bay Alarm Medical launched in 1947 as a home security company and has since expanded its product line to include a range of medical alert systems.
This company's primary mission is to help you protect three of the most important things in life: family, health, and independence. While the company focuses its marketing on seniors, anyone can use its medical alert systems to feel safe while living alone.
Device Options
Bay Alarm Medical sells four different medical alert systems: an in-home landline device, an in-home cellular device, a mobile GPS help button, and an SOS smartwatch.
Both the in-home landline and in-home cellular systems allow you to access 24/7 assistance through the push of a button. These systems can also include optional automatic fall detection to get you the immediate help you need after a fall.
The Bay Alarm Medical mobile GPS help button is a small, lightweight button that you can attach to your belt loop or place in your pocket. This button has a 72-hour battery life and is water-resistant, allowing you to wear it in the shower.
If you prefer a sleek, modern alternative to traditional help buttons, you may appreciate Bay Alarm Medical's SOS smartwatch. This stylish watch features two-way communication, a dedicated SOS button, easy charging, and a straightforward setup process. You do not need to have a smartphone to use this SOS smartwatch.
Bay Alarm makes and monitors all of its Bay Alarm Medical devices in the U.S.
Unique Features
Bay Alarm Medical's mobile GPS devices are compatible with a caregiver tracking app that can allow your family to see your location in real-time. Your family can also receive notifications if your battery levels are low, giving them a chance to remind you to charge your device.
Bay Alarm Medical also offers a 30-day money-back guarantee. This offer allows you to try Bay Alarm Medical's alert systems for 30 days without risking losing any money. If you decide these systems are not a good fit, you can send your devices back for a full refund, minus shipping.
Bay Alarm also sells several accessories that you can use to take your protection to the next level. For example, the company's lockbox can help prevent emergency responders from needing to damage your entrance to help you during an emergency. Meanwhile, the Bella Charms can give your wearable device an elegant, attractive appearance and help it blend in with your outfit.
If you spend a lot of time at home, you can also purchase additional wall buttons to place throughout your house. These wall buttons include large "HELP" buttons that you can press to receive assistance.
Monitoring Center
Bay Alarm Medical provides 24/7 monitoring through two monitoring centers: one in Rexburg, ID, and one in Ogden, UT. The company strategically separated these two monitoring centers to provide its customers with the fastest, most reliable responses. These monitoring centers are also completely separate from the company's day-to-day operations.
Both of these emergency response centers have received CSAA Five-Diamond Certification. Additionally, all employees must go through extensive training before they can begin answering customer calls.
Overall, Bay Alarm Medical is one of the industry's best medical alert system providers.
Click Here to Learn More About Bay Alarm Medical
#4. LifeFone: Great Emergency Help Button with No Activation Fees
LifeFone is a highly rated medical alert company with in-home and on-the-go systems available. LifeFone has a variety of perks including free spouse coverage, no activation fees, nationwide cellular coverage, and an A+ Better Business Bureau rating.
LifeFone launched in 1976 and has continued to develop new, advanced monitoring technology since its beginnings. Today, the company incorporates traditional medical alert technology with fire, smoke, and carbon monoxide detection systems to give users peace of mind while living independently.
Device Options
LifeFone sells several at-home and on-the-go personal emergency response systems.
First, the company offers two at-home systems, one that uses landline technology and one that uses cellular data to connect to its response center. Both of these systems feature room temperature sensors that can send an alarm if your home temperature varies from your predetermined settings.
LifeFone's most popular on-the-go device is the VIPx, which stands for "Voice-in Pendant." This lightweight device works nationwide, allowing you to use it both in your home and while out and about. It is also water-resistant and comes with optional fall detection and 16-day battery life.
The VIPx device connects to the VIPx Caregiver mobile app that can give your loved ones peace of mind. This app allows your family members to view your current location, check your device's battery level, and view button press history. You can also use this app to track your daily steps and manually ring the device if you ever misplace it.
Unique Features
LifeFone does not charge any installation or activation fees. In addition, you can cancel your membership at any time and only pay for the amount of time you have used the service.
LifeFone's most affordable plans cost less than $1 per day, making them cost-effective compared to other medical alert companies. This company also offers a price-lock guarantee. Once you begin a LifeFone subscription, you can feel confident that your subscription price will never increase.
Additionally, these systems come with a 30-day money-back guarantee and a 100% lifetime warranty. If your equipment breaks several months into your subscription, the company can replace it at no cost.
If you live with another person, you can also protect that person through your LifeFone plan for no additional fee.
Monitoring Center
When you call for help through LifeFone, you will immediately connect to a care agent who will view your prewritten emergency care instructions, giving them the information they need to assist you. Your care agent will also stay on the phone with you until the medical emergency is over.
LifeFone works with U.S.-based response centers and has both English- and Spanish-speaking care agents. The company answers calls within 15 seconds, on average. Additionally, LifeFone's response center has received several certifications for its reliability and exceptional services.
Overall, you can trust LifeFone to give you the assistance you need when you need it.
Click Here to Learn More About LifeFone
#5. Medical Care Alert: Popular Fall Alert System With 24/7 Emergency Monitoring
Medical Care Alert is a top rated medical alert system with 247/7 monitoring, free text message notification, free lockbox, optional fall detection, and monthly costs starting at just $27.45 per month.
Medical Care Alert has been in business since 2012. As a family-run business, this company is dedicated to providing reliable emergency alert systems to give your loved ones peace of mind about your safety.
Device Options
Medical Care Alert currently sells two medical alert systems: an in-home system and a mobile system.
The company's in-home system has a 1,000-foot range and a shower-safe mobile button that you can wear around your house. You can also press a large button on the base unit to contact emergency services for help.
If you have a landline, you can purchase the more affordable version of this system that connects to your existing landline system. If not, you can add LTE cellular coverage for $5 per month.
This medical alert device features a two-way voice console that can allow you to speak directly with an operator when you call for help. Your system will give you access to 24/7 monitoring from EMT/EMD certified agents, ensuring that you can connect with a professional when you need assistance.
Meanwhile, the mobile alert system uses GPS tracking to help responders identify your location when calling for help. This device can attach to a pendant or belt clip, making it easy to take with you on the go. It is also highly water-resistant, allowing you to wear it in the shower or out in the rain.
Unique Features
The Medical Care Alert home alert system requires no long-term commitments, has no hidden fees, and comes with a price-lock guarantee. When you purchase this system, you can take advantage of a money-back guarantee, allowing you to test your device before making a monetary commitment.
If desired, you can add automatic fall detection to your in-home system. This technology can detect when you fall while wearing your device, then automatically alert your provider to assist you. Unlike some emergency response systems, this company's devices can distinguish between a fall and a drop, reducing false alarms.
This Medical Care Alert system also comes with a free lock box that can give emergency responders entry to your home if your door is locked.
Monitoring Center
Medical Care Alert works with an award-winning monitoring service to deliver fast and reliable customer assistance. The company partners with two U.S.-based response centers, one in New York and one in California, and employs EMT/EMD-certified operators.
In 2016, the company won Monitoring Center of the Year from the Central Station Alarm Association.
Overall, Medical Care Alert is a simple yet trustworthy home alert company that offers two straightforward senior safety devices and a trusted emergency response center.
Click Here to Learn More About Medical Care Alert
#6. Aloe Care Health: Voice-Activated Medical Alert Device With Caregiver App
Aloe Care Health is a modern home medical alert service offering several innovative solutions to in-home and on-the-go protection. The company pairs its unique devices with helpful caregiver monitoring tools and a reliable five-diamond monitoring center, delivering top-notch medical alert services all around.
Aloe Care Health first launched in 2018 with the goal of intuitively enriching the human experience. Since its initial launch, the company has developed several advanced solutions that set it apart from traditional medical alert companies.
Device Options
Aloe Care Health offers three medical alert device packages: Essentials, Essentials Plus, and Total Care.
First, Essentials includes one in-home emergency medical monitoring system and one care button. This system includes built-in motion, temperature, and air quality sensors, providing well-rounded monitoring and assistance beyond medical emergencies. You can also press a button on the base unit to check in with the response team and verify your safety each day.
Next, the Essentials Plus system gives you coverage while at home and on the go. This package includes everything within the Essentials package along with the company's mobile system companion, a device you can take with you to call for help from anywhere. This mobile system also comes with wearable fall detection at no extra cost.
If you're looking for complete protection, you may want to choose the Total Care system, which includes everything in the Essentials Plus package, optional fall detection, and two motion sensors.
All of Aloe Care's devices and systems are sleek and modern with user-friendly interfaces, making them suitable for people of all ages.
Unique Features
Aloe Care Health systems include several innovative medical alert features beyond what you would typically find with a life alert device. For example, these devices are all voice-activated. If you are away from your alert device when you need assistance, you can speak a voice command, such as "Call for help!" rather than needing to press a physical button on your device.
These systems also come with access to a collaborative care app that you, your caregivers, and your family members can use to stay up-to-date about your care needs. This app can give your caregivers access to your precise location and let them know the last time you were up and about. It can also facilitate two-way calls between you and your caregivers or loved ones.
You do not need to sign any contracts when purchasing an Aloe Care subscription. You can also cancel at any time without penalty.
Like several other companies on our list, Aloe Care provides a free lockbox with every medical alert system purchase.
Monitoring Center
Aloe Care works with a reputable response team that has received Five-Diamond certification. This response team is available 24/7/365, ensuring that they will provide the assistance you need when you need it.
Overall, Aloe Care is an advanced medical alert company with unique, helpful features that place it a step above other companies in the industry.
Click Here to Learn More About Aloe Care
#7. QMedic: Good Senior Life Alert System for High-Risk Patients
QMedic is a top recommended medical alert system for caregivers and high-risk patients. Some of the best features that QMedic offers include caregiver tools, medication reminders, waterproof help button, two-way voice communication, GPS location tracking, and custom alerts.
QMedic has been in business since 2010, making it fairly new compared to some other medical alert companies on our list. However, since its beginnings, QMedic has made a name for itself as a reliable, innovative, award-winning medical alert provider. The company's mission is to help older adults age independently and with dignity.
Device Options
QMedic offers an in-home system and a mobile GPS system.
If you opt for the in-home system, you can pair your system with a wrist bracelet device or a medical alert pendant. Many customers prefer the wrist watch option to ensure that they always have their help button within reach when they need it.
The in-home system's base station includes a two-way speaker that allows you to talk directly with an operator. This home alert system also self-tests and monitors its own battery level 24/7. Even better, the battery lasts for two years, meaning you should never need to charge your device. After two years, QMedic can send you a new device for free.
Meanwhile, the mobile GPS device is available as a neck pendant only. This system is ideal for more able-bodied individuals who leave their homes frequently. The mobile device is water-resistant, has a 14-day battery life, and is easy to charge in a cradle.
Unique Features
QMedic's wrist watch device provides several benefits for aging, blind, and disabled users. This device features a large, raised button that is easy to press yet minimizes false alarms. Additionally, the device includes compliance technology that allows caregivers to track wear compliance and ensure that their loved ones wear their devices at all times.
The company's in-home device can also detect your sleep patterns, then send wellness checks to your caregiver. If the device detects any abnormal activity, it will let your caregiver know immediately so they can respond accordingly.
When you purchase a device and subscription, you will also receive access to the QMedic dashboard for care managers. This dashboard can allow your caregiver to view information about your activity history and billing status.
Monitoring Center
QMedic's monitoring center is available 24 hours a day, 365 days a year, to assist you when you call for help. Operators answer calls within an average of 30 seconds, providing prompt assistance. The company also works with two U.S.-based monitoring centers, one in Utah and one in Idaho, to respond to medical alerts quickly.
Overall, QMedic is an excellent solution for anyone looking for a system that combines medical alerts and managed care into a straightforward, accessible design.
Click Here to Learn More About QMedic
#8. GetSafe: Top Rated Emergency Help Button With 30 Day Risk-Free Trial
Some users prefer not to wear a wearable medical alert system at all times, as they feel that these devices limit their independence rather than promoting it. Other users simply have trouble remembering to bring their mobile systems with them around the house.
If you're looking for a medical alert system you don't have to wear, we recommend GetSafe.
GetSafe is a subsidiary of the Bay Alarm Medical Company. This company first launched in 2016 and has transformed the medical alert industry by creating a reliable, accessible system you don't need to wear.
Device Options
GetSafe sells a customizable in-home system that uses a cellular connection to connect you to the monitoring service when you need help.
First, the system comes with a base unit featuring clear two-way voice capabilities and an ultra-sensitive microphone. These features can allow you to communicate with your operator clearly in your time of need.
Next, the GetSafe system comes with several voice-activated wall buttons you can install in high-risk areas throughout your home. These wall devices feature large, red "emergency call" buttons, hanging cords you can pull to activate the buttons, and voice-activation technology. You can simply say, "Call 911, Call 911" to connect to a live operator.
If desired, you can also combine a few of these voice-activated buttons with standard wall buttons featuring only a large, red button you can press for assistance.
GetSafe encourages users to place several help buttons throughout their homes to ensure that they can easily call for help without needing to bring a mobile device with them. Placing buttons near the shower, at the bottom of the stairs, in the entryway, in the kitchen, and in other high-risk areas can give you easy access to an operator whenever you need it.
This company offers both pre-selected plans and customizable ones. If desired, you can talk to a customer service assistant to customize a plan to your specific home specifications and safety needs.
Unique Features
The GetSafe home medical alert system is easy to install. If you need any assistance setting up your system, you can watch a short video on the GetSafe website or contact the company's customer service team for help.
GetSafe is licensed in all 50 states and has received all state and local alarm monitoring certifications, allowing the company to provide the best service possible for its customers.
This company also offers a 30-day money-back guarantee that can allow you to receive a full refund if you are dissatisfied with your system for any reason.
Additionally, GetSafe's refer-a-friend program can allow you to receive a free month of service when your friend or family member signs up with GetSafe.
Monitoring Center
GetSafe works with a UL-certified, U.S.-based monitoring center that is available 24/7. You can feel confident that any time you press one of your help buttons for assistance, an operator will be available shortly to assess the situation.
Overall, GetSafe is a reliable medical alert company offering an innovative system for users who prefer not to rely on a wearable device for help.
Click Here to Learn More About GetSafe
What Is a Medical Alert System and How Does It Work?
A medical alert system is a device that can connect you with an emergency medical provider with the touch of a button. Most mobile and home medical alert systems work as follows:
- You wear a help button on a pendant or belt clip, keeping it on your person at all times.
- When you need assistance during an emergency, you press a button on the device.
- The device sends a signal to your base station or uses a cellular connection to connect you with your company's monitoring center.
- A trained professional from the monitoring center assesses the situation and dispatches emergency medical services to your location, if necessary.
- The operator stays on the line with you until help arrives.
Most at-home systems have the option of connecting to your landline or using a cellular connection through companies like AT&T or Verizon. Meanwhile, mobile devices typically use a cellular network and GPS tracking to determine your precise location when you make emergency calls.
Many emergency response systems include additional features outside of this basic process. For example, some systems come with a caregiver dashboard that your loved ones or caregivers can use to track your activity and make sure you're safe throughout the day. Many systems also come with a fall detection device that can automatically alert the response team if you fall.
Medical alert companies have also begun developing innovative, sleek versions of traditional wearable alert devices. Today, you can purchase your medical alert device in the form of a high-tech smartwatch; an attractive jeweled pendant; small, lightweight push button; or even a smartphone.
How We Ranked the Top Life Alert Systems
The eight medical alert system companies on our list represent only a fraction of the numerous systems available on the market today. When we created our list of the best medical alert system companies, we examined several factors to determine each company's reliability, value, and overall quality compared to other medical alert providers.
Specifically, we looked at the following qualities to evaluate each company.
Features
At their core, personal emergency response systems are simply communication devices that can connect you to an operator at the touch of a button. However, the best medical alert systems include a wide range of additional features that aid their accessibility and functionality for users.
Here are a few of the most common medical alert features you can expect to see in a high-quality system:
- Automatic fall detection
- GPS location-tracking technology
- Two-way voice communication
- Waterproof help buttons
- Activity monitoring
- Medication reminders
- Caregiver tracking
When we chose the emergency response systems to add to our list, we only included ones with at least five of the above features. However, several of the systems above include all of these features.
Monitoring Center
Medical alert systems can connect you to a monitoring company, where an operator can assess your emergency medical situation and send help your way. Typically, the best medical alert monitoring centers:
- Are located in the United States to ensure a fast connection at all times
- Train their operators in emergency medical response
- Have response times of 30 seconds or less
- Employ English-speaking and Spanish-speaking operators
- Separate their monitoring services from their company operations
When we searched for the best medical alert companies to add to our list, we examined each company's monitoring center closely. The best medical alert systems we reviewed above check each of these boxes and deliver reliable assistance whenever a user calls for help.
Battery Life
Most of the mobile systems within emergency response systems operate through a rechargeable battery. However, these devices can have variable battery lives. Some devices only last around one day on a single charge, while others can operate for two years before requiring battery service.
The medical alert systems we added to our list either have long battery lives or easy recharging methods, allowing you to feel confident that the system you choose will have plenty of charge when you need it.
In-Home Equipment Range
In-home systems use a landline or cellular connection to connect to your mobile help button within your home. However, some systems have better equipment ranges than others. If you're planning to purchase an in-home medical alert system, you'll want to make sure it has a large enough range of service to cover your entire home.
When we chose the emergency response systems to add to our list, we only included options with impressive equipment ranges. For example, Medical Guardian, the first system on our list, has an impressive range of 1,300 feet, which is currently the largest range in the medical alert system market.
Pricing
Emergency response systems can use various pricing strategies. Most systems come with monthly fees that cover their continual monitoring services. However, some systems require you to purchase your equipment outright, while others incorporate your equipment costs into your monthly fees.
Additionally, many medical alert systems come with a price-lock guarantee. Choosing a system with a price-lock guarantee can ensure that your costs never increase throughout your subscription, allowing you to continue fitting your system into your budget as long as you need it.
Further, many systems offer a money-back guarantee that can allow you to return your equipment within a designated time frame, such as 30 days, for a full refund.
We examined all of the above pricing strategies and only chose medical alert systems with fair, reasonable prices. We also included systems in several price ranges, allowing you to choose one that suits your budget.
Customer Reviews
Customer reviews can give you valuable information about a medical alert system's real-life effectiveness and reliability. If you find several reviews about how a company's systems failed to work when customers needed them, you can know not to purchase its systems.
When we created our list of the best medical alert systems, we read customer reviews of each system and only chose options with more positive reviews than negative ones.
Features to Look for in a Good Medical Alert System
Above, we mentioned the types of features the best medical alert companies include in their systems. Choosing a personal emergency response system that includes all of the necessary features can ensure that you have the best experience with your system and receive all of the coverage you need to assist you during an emergency.
Here is more information about the features to look out for in the best medical alert systems.
Fall Detection
Automatic fall detection is one of the newer features many of the best medical alert providers have added to their systems.
Fall detection systems use motion-tracking technology to detect sudden downward movements that may indicate you have fallen. When these systems detect a fall, they automatically alert the monitoring center, prompting an operator to reach out and make sure you're okay.
If you're prone to falls, you may want to choose a system that includes automatic fall detection. However, you should keep in mind that false alarms are frequent among devices that include fall detection technology. Dropping your mobile device or sitting down too quickly could also trigger an emergency response.
GPS Location Tracking
Along with fall detection, GPS location tracking is another feature to look out for during your medical alert system search. Most mobile alert devices include GPS tracking technology to determine your precise location when you call for help.
Many people falsely believe that when they call 911 from a cell phone, the operator can pinpoint their location. However, this is typically not the case. If you were to experience an emergency in public and call for help with your cell phone, the medics would likely need to ask you directly to locate your whereabouts, prolonging their help response.
Instead, using a personal emergency response device that includes mobile GPS tracking can allow emergency responders to identify your exact location wherever you are, making it easier for them to assist you during an emergency.
Water Resistance
Most falls occur in the shower or bathtub when individuals attempt to stand or walk out of the stall. As a result, medical alert systems need to include mobile devices that are waterproof and that users can wear in the shower or bath.
All of the companies on our list offer waterproof or water-resistant mobile devices, ensuring that these devices will continue working wherever you need them.
Caregiver Tracking
Several of the best medical alert systems also include features that can allow your caregivers to monitor your activity when they are not physically with you. Often, companies connect their mobile medical alert devices to mobile apps that your family members and caregivers can use to view live updates about your activity and well-being.
Bay Alarm Medical, for example, offers a mobile app for caregiver tracking. This mobile app can also alert your caregivers when your battery life is low, allowing them to remind you to charge your mobile device.
Medication Reminders
If you take daily medications, you may want to purchase a system that can provide medication reminders. Typically, systems that include some sort of intelligent interface, such as devices with touch screens, can give medication reminders. You can program these devices to remind you to take particular medications at specific times throughout the day.
While medication reminders can be helpful, you should also keep in mind that most smartphones are compatible with free mobile apps that can also remind you to take your medications on time.
Two-Way Voice Communication
Two-way voice communication is an essential feature to look for in medical alert systems. This feature allows you to talk directly to an operator when you call for help. You and the operator can communicate back and forth, allowing them to assess your specific situation and send the help you need, be it a medical team or simply a family member or neighbor.
Spouse Discounts
If you live with a spouse or another person who may benefit from a medical alert system, you may want to look for a system that offers free or discounted services for an additional person. Several of the in-home systems on our list allow you to receive an additional help button that your spouse can use as well.
This feature can allow you to save money by not needing to purchase a completely new system for each family member.
Cellular Medical Alert Systems Vs. Landline
The in-home medical alert systems on our list connect to a monitoring center either through a cellular network or a landline. If you do not have a landline in your home, you'll want to be sure to choose a cellular medical alert system. All of the in-home systems on our list are compatible with cellular service, while several can also connect through a landline.
Types of Medical Alert Devices
In-home and mobile medical alert systems typically include small devices you can carry with you and use to make emergency calls. Additionally, most in-home systems use a base station to provide landline or cellular service within your home.
Determining which type of medical alert device you prefer can help you narrow your options and identify the right medical alert system for your needs.
Here are the most common types of medical alert devices available on the market:
Base Station
When you purchase an in-home alert system, you can expect it to include a base station that you must plug into a wall outlet. This base station provides service to the mobile device you carry with you. Most base units have a specified service range of anywhere from 500 to 1,300 feet.
Often, medical alert base stations include buttons that you can press to connect with the monitoring center. These stations also tend to have two-way voice communication features that allow you to communicate with an operator directly.
Bracelets
Some medical alert systems come with small devices you can wear on your wrist that resemble bracelets. These devices are ideal for users who may forget to bring their mobile systems with them. If you're used to wearing watches or bracelets anyway, using a bracelet-like alert system may make the most sense for you.
Necklaces
Wearable devices with pendants are the most common on-the-go systems. Many companies have begun developing attractive jewels that you can use to disguise your medical alert device, allowing it to blend into your outfit.
Smartwatches
Several companies, such as Bay Alarm Medical, offer mobile alert devices in the form of smartwatches. These watches have similar features to what you could find in a traditional smartwatch, such as an Apple Watch. However, they also include a large help button you can press to call for help. These devices look sleek and attractive, offering a modern alternative to traditional help button pendants.
Who Should Consider a Medical Alert System?
Anyone can benefit from a medical alert system. Even if you are healthy, you never know when you may experience a medical emergency that requires you to call for help. A medical alert system can give you a safety net to ensure that you have access to assistance when you need it.
With that said, medical alert system companies typically design their devices for the following types of people:
Seniors Who Live Alone
Older adults are typically at risk of falling in their homes. However, seniors who live alone may not have a way to call a loved one for help if they happen to fall or experience another medical emergency while at home. A medical alert system can provide the 24/7 assistance they need without requiring them to move to a nursing home or other care facility.
Seniors with Active Lifestyles
Seniors who live active lifestyles can also benefit from medical alert devices. The top medical alert systems allow you to take them anywhere within the U.S. and use cellular service to connect you to a monitoring center. These systems also use GPS location tracking to pinpoint your precise location when you call for help, getting assistance to you quickly.
Seniors with Memory Loss
Mobile systems are also popular among seniors with memory problems who may get lost easily. The top medical alert systems can allow caregivers to track their loved ones' locations with GPS location tracking. They also give these seniors an easy way to call for help. Even if they do not need medical assistance, an operator can reach out to the caller's family member to alert them to their location.
People with Chronic Health Conditions
People who have chronic health conditions can also benefit from emergency alert systems. These systems are ideal for people at a higher risk of needing emergency medical attention. Users with chronic medical conditions can also take advantage of features like medication reminders and automatic fall detection that give them additional medical protection.
People Recovering from Short-Term Health Problems
Emergency response devices can also give people recovering from surgeries or other short-term health issues independence throughout their recovery periods. Most of the companies on our list require no contracts, allowing you to use these devices as short or long as you need to.
Even better, if your recovery period is less than 30 days, you may even be able to return your device with a money-back guarantee when you no longer need it.
Frequently Asked Questions on Medical Alerts
How Much Do Medical Alert Systems Cost?
Emergency response systems can come in a range of prices. Typically, the total cost you will pay can include any or all of the following expenses:
- Up-front equipment costs
- A monthly cost to stay connected to the monitoring center
- Add-ons, such as automatic fall detection or caregiver tracking
Some companies boast that their services cost less than $1 per day, while others cost a few hundred dollars per month. Typically, the more features included in your plan, the more you will need to pay.
Are Any Medical Alert Systems Covered by Medicare?
Most Medicare plans do not cover medical alert systems. However, if you have a Medicare Advantage plan, you may be able to receive a discount on your device. Be sure to check with your Medicare provider to determine if you can receive any discounts or coverage for a device before purchasing it.
Does AARP Recommend Medical Alert Systems for Seniors?
AARP strongly recommends seniors use emergency response systems. You can find several articles on the AARP website about how to choose the best medical alert device for your needs and who should purchase an alert system.
AARP also offers discounts for specific medical alert systems. If you are an AARP member, you may be able to receive 15% or 20% off of your monthly cost through this discount program. Be sure to check the AARP website for which devices the organization discounts.
Will Medicare or Insurance Cover Your Medical Alert System?
Health insurance plans typically do not cover emergency response systems. These systems do not qualify as necessary medical equipment, so most insurance companies refuse to pay for them. You'll probably need to pay for your in-home or mobile medical alert system out of pocket.
However, you can take a few steps to save money on your life alert system. Many companies offer discounts and special deals around the holidays, such as near Black Friday or Christmas. These deals can often provide you with one free month of service or a percentage off your monthly cost for several months.
If you're on a budget, you can also look for systems that do not include many added features. Base-level systems, such as the ones from Medical Care Alert, tend to be more affordable than more advanced, high-tech systems.
Additionally, if you plan to use your system long term, you may be able to save money by purchasing several months of your subscription at once. For example, you can pay a little less for a six-month subscription compared to a month-to-month plan.
Should I Get an In-Home System or Mobile Device?
If you're planning to purchase a medical alert device, you should consider whether an in-home system or mobile device would suit your needs best.
In-home medical alert devices are best for people who spend most of their time at home. These systems provide coverage within your home only and connect to either a landline or a cellular network. They also only work within a specified radius.
Meanwhile, mobile devices provide coverage anywhere within the U.S. You can use these systems at home and while on the go and feel confident that you will have coverage wherever you need it. These systems also provide operators with precise details about your location, making it easy for emergency medical responders to find you when you call for help.
The most significant advantage of choosing an in-home device over a mobile one is cost. In-home systems tend to be more affordable than mobile ones because they have more limited coverage.
If you tend not to leave the house much, an in-home system may suffice for your needs. However, if you would like more complete coverage, choosing a mobile system can give you better peace of mind that you will have 24/7 access to medical assistance wherever you go.
If you can't decide between an in-home or mobile system, you can always purchase an option that comes with a base station and a GPS mobile device. For example, the MobileHelp Duo system includes the features of an in-home and a portable system for a lower cost than purchasing both systems separately.
Can You Get a Non-Monitored Senior Alert System?
Some companies sell non-monitored medical alert systems, meaning these systems do not connect to a monitoring center. These systems are typically more affordable than monitored options, as they do not include a monthly cost to connect to a 24/7 monitoring service. However, non-monitored systems also do not provide as many benefits.
Non-monitored alert devices can only allow for two-way communication with predetermined personal contacts and 911 operators. If your family members do not answer their phones when you call for help, you may need to call 911 yourself, which can be stressful and traumatizing for some people.
These systems also do not include several of the valuable features many monitored systems include, such as fall detection. As a result, if you fall in your home while you are alone, you will need to be able to reach your communication device to call for help.
In reality, non-monitored alert devices are not much different from landline phones. If you already have a landline or cell phone, there's really no reason to purchase one of these devices. You would receive more significant benefits and fuller coverage from a monitored system.
Are Mobile Medical Alert Devices Water-Resistant?
The best mobile medical devices are water-resistant or waterproof, allowing you to wear them in the shower without hesitation. However, you should always check your system's operating instructions before getting it wet for the first time. Some devices are only slightly water-resistant, meaning you cannot fully submerge them in water.
Are There Any Free Medical Alert Companies?
Currently, there are no medical alert systems that are completely free for everyone. However, if you cannot afford one of these systems, you may be able to receive a discount through your insurance or an AARP membership. It also wouldn't hurt to call a medical alert provider directly and ask about its discount programs.
Final Thoughts on Life Alert Systems
Medical alert systems can give you the peace of mind you need to live independently, even if you are at risk of experiencing a medical emergency. Thousands of customers have benefitted from the newfound freedom and confidence they receive after adding these systems to their lives, and you could be the next satisfied customer.
If you're still unsure which system is best for your needs, consider your typical habits and answer the following questions:
- Do you spend most of your time at home, or do you frequently run errands by yourself as well?
- How big is your house?
- Are you prone to falls?
- Do you typically keep your door locked while at home?
- Would you remember to take a mobile system with you wherever you go?
- Do you currently have a landline phone?
Answering these questions can help you determine what features to look for in your medical alert system, allowing you to narrow your options to a few contenders. Keep in mind that many medical alert systems also come with a money-back guarantee, allowing you to try the system without risking losing money.
Purchase an emergency response system today to begin benefitting from the added security, protection, and freedom these devices provide.
Summary of the Top Recommended Medical Alert Systems
- Medical Guardian: Best overall
- MobileHelp: Best mobile medical alert system
- Bay Alarm Medical: Best for automatic fall detection
- LifeFone: Good battery life
- Medical Care Alert: Lowest equipment fees
- Aloe Care Health: Great for remote caregiving
- QMedic: Recommended for high-risk patients
- GetSafe: Lowest price per month
- Philips Lifeline
- Lifestation
- Lively
- GreatCall
- Alert1
- ADT